Stratus AI: The Ultimate Solution for Automated Dental Insurance - Q&A with Peachy Smiles Dental

Edward Yuan
17 Mar 2025
5 min read

Stratus AI is an Easy-to-Use, Time-Saving Solution for Insurance Verification

Cristie shares how Peachy Smiles Dental was able to easily onboard and utilize Stratus AI's automated insurance verification service to save hours of time, despite some team members not being extremely tech-savvy.

Read What Cristie Has to Say About Stratus AI

“My office, Peachy Smiles Dental, has been using Stratus AI, and it’s helped us a lot. Before, we had to manually check each patient’s insurance daily to see who was eligible and active. With plans like Mass Health Insurance, coverage can change the morning of or even in the middle of the day. Stratus AI saves us a lot of time by handling those verifications, providing full insurance breakdowns with coverage details, history, and frequency. Now, we can focus more on customer service, answering phones, and helping patients in the office.

How Much Time Has Stratus AI Saved Your Team?

“It’s been awesome. We no longer have to call insurance companies for insurance eligibility checks or custom breakdowns—Stratus AI handles it all.

How Easy Was it to Learn & Onboard Stratus AI?

“I must admit, I’m very old school. Learning new technology can be tough for me, especially on computers. But Stratus AI is very user-friendly. It was easy for me to learn, and even easier for me to explain to my colleagues how to use it. We like it a lot.

What Made Stratus AI Stand Out?

“Our office manager did the research and found Stratus AI. I wasn’t aware of other options, but since it's working great for us, I wouldn’t suggest looking elsewhere. It’s been the right solution for our office. The fact that we never have to call insurance again has been a game-changer. Plus, we can customize Stratus AI to pull exactly the information we need, from detailed codes to frequency limits and history checks. It’s like having an expert handling our verifications 24/7.

Would You Recommend Stratus AI?

Yes, absolutely. I would recommend Stratus AI to all my peers who work in dental offices and handle dental insurance verification. It saves a lot of time and provides the detailed information we need. We can check patient eligibility on the spot, for the day of the appointment, or even days in advance. Plus, Stratus AI can be customized to fit exactly how your office operates. We like using it first thing in the morning to ensure all our patients are still eligible with their insurance. Automating insurance verification with Stratus AI has been a huge time-saver, and I highly recommend it to any dental practice looking to improve efficiency and accuracy.”

Edward Yuan
10 Mar 2025
5 min read